The hotel's location is ideal for

those who love shopping, as it's right next to a large mall. The room was immaculate, and the staff went out of their way to be accommodating. Just be prepared for possible language barriers when requesting assistance, as it can be tricky at times.

A sparkling stay with a view

Waking up each morning to breathtaking views of the park from my room added a special touch to my trip. The hotel is brand new and immaculate, making me feel pampered every moment. Rebecca, the duty manager, stood out for going above and beyond with assistance. I couldn't get enough of the lavish breakfast spread—it was the perfect way to start my day!

warm-hearted hospitality shines through every detail with attentive staff who truly care

The staff’s exceptional attention made my stay unforgettable. Immediate assistance when needed. A lovely, quiet room with a beautiful view. Can't forget the delicious variety at breakfast!

i almost considered giving this hotel a good review, but then the rude staff tried to charge me for an emergency bag that was poorly sealed—how absurd! the breakfast was just okay, not breathtaking like they claimed. i also expected a complimentary gesture for all my troubles, but alas, nothing. disappointing to say the least!

really good park view, sparkling modern facilities, close shopping mall access

I expected a clear warning for unexpected charges!!! The emergency bag was not adequately sealed and could easily mislead guests!!! More transparency regarding items in the room would greatly improve the experience.

The stunning park view from my 15th-floor room and the exceptional service from Rebecca made my stay delightful. The breakfast spread was truly impressive, and the hotel's proximity to the shopping mall added convenience.

My solo stay was amazing! The views of the park from my queen room were fine, and the breakfast spread included a fantastic array of fresh fruit and pastries. Unlike previous stays in shenzhen, this hotel exceeded my expectations with its really good service and sparkling clean facilities.

the gym had limited opening hours.

Had a great time staying here with friends! The outdoor swimming pool was perfect for relaxing after a day of exploring. We checked out the golf club and the Guanlan Cultural Park, both were amazing spots you shouldn’t miss. The fitness center was also a bonus for our active group.

While we had a fun trip, I was caught off guard when I was charged for the emergency bag. It was poorly sealed and I felt it could've been handled better.

the gym is open 24 hours, which is convienent for late workouts. the pool was closed during my stay.

Superb stay! I loved the amazing view of the park from my room on the 15th floor and the delicious breakfast spread. The only hiccup was a minor charge for an emergency bag that I didn’t expect. Definitely take advantage of the heated swimming pool for some chill time! 🌟

I stayed for 2 nights in a King Room. The view of the park was fine. Breakfast options were excellent, a variety of delicious dishes. The staff was very attentive and helpful throughout my stay. Enjoyed the clean and modern facilities. 🌟

Clean King Room with stunning park view. The breakfast options were impressive. Unfortunately, the Kids' club had limited activities for older children.